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New CSR Training Ongoing Support Resources Quicken QuickBooks
Cheat Sheet
Getting Started Guides
Technical Support
Error Code Spreadsheet
Simulator
General Info:
Quicken | QuickBooks
Search for OL Error (e.g. "OL-123" in the KnowledgeBase)
Top Online Issues Page
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Contacting Intuit Financial Institution Group for Support
To get assistance from the FI group, complete the form at http://fi.intuit.com/contactus/. To help expedite your issue, if the issue is online related, please include the customer's log files and screenshots if possible.


Fee-Based Live Phone Support
Direct Access Rights to Technical Support (DARTS) is a direct phone hotline to our specially trained support staff for your most complex Quicken and/or QuickBooks support calls.
Note:
1. Fees may apply based on marketing tier level per agreement.
2. DARTS is not applicable for QBOE.
Please email QuickInfo@Intuit.com, if you are interested in learning more about this program.