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New CSR Training Ongoing Support Resources Quicken QuickBooks
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General Info:
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Contacting Intuit Financial Institution Group for Support
To get assistance from the FI group, complete the form at To help expedite your issue, if the issue is online related, please include the customer's log files and screenshots if possible.

Fee-Based Live Phone Support
Direct Access Rights to Technical Support (DARTS) is a direct phone hotline to our specially trained support staff for your most complex Quicken and/or QuickBooks support calls.
1. Fees may apply based on marketing tier level per agreement.
2. DARTS is not applicable for QBOE.
Please email, if you are interested in learning more about this program.