Support Help

Our web form entry page is unavailable at this time, to report any issues or ask questions please email us accordingly;

  1. If you are an Intuit financial partner (currently hold an active MSA contract), provide the following information to

  2. If you are an employee of a financial institution that doesn’t have an MSA contract or OFX connectivity to Intuit and need to report a data connectivity issue with an Intuit product , please email

  3. Please include the following information on all email requests, this will speed up resolution.

    1. FI Name
    2. BID (if available)
    3. Contact Name
    4. Phone Number
    5. Product: Quicken/QuickBooks or QBOE or Mint
    6. Log files
    7. Issue Summary

    **logs file are needed for all support related questions, please see for steps on location by product.

  4. Not an existing partner and interested in becoming one? Contact OFX Sales for product purchasing opportunities. Your request is important to us, please email