| |
Quicken Windows |
 |
2006 - 2008 |
|
| |
Quicken Mac |
|
2006 - 2007 |
|
| |
QuickBooks Windows |
|
2007 - 2008 |
|
2006 |
|
| |
QuickBooks Mac |
|
2006 - 2007 |
|
| CONNLOG.TXT |
go into the Quicken application, Help menu bar > Product and Customer Support > click on Connlog |
| OFXLOG.TXT |
go into the Quicken application, Help menu bar > Product and Customer Support > click on OFX log |
| 1. |
Hold down the "Control" key and click on the Quicken data file. |
| 2. |
Select "Show Package Contents" on the menu that appears, a new window is displayed containing the data file alias and a contents folder. |
| 3. |
Double click on the Contents folder. |
| 4. |
Double click the Logs folder. |
| 5. |
Open the connlog and ofxlog in a text editor. |
| CONNLOG.TXT |
Wherever the company file is saved, default location is C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Company Files |
| ~QBOFX32 (ofxlog.txt equivalent for QuickBooks) |
Wherever the company file is saved, default location is C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Company Files. The file is encrypted for the customer's privacy and security, use the QuickBooks OFXLOG.TXT De-encryption Tool to unencrypt the file. |
| CONNLOG.TXT |
located in the user's QuickBooks directory |
| ~QBOFX32 (ofxlog.txt equivalent for QuickBooks) |
Located in the user's QuickBooks directory. The file is encrypted for the customer's privacy and security, use the QuickBooks OFXLOG.TXT De-encryption Tool to unencrypt the file.
|
| Quicktip: |
Use the search feature in MS Windows (Start > Search > For Files or Folders…) to locate these files in QuickBooks. |
| CONNLOG.TXT |
Not Applicable. Since QuickBooks Mac 2006 only supports Web Connect, if there is an issue, we will need the customer's Web Connect (.QBO) file for troubleshooting. |
| OFXLOG.TXT |
Not Applicable. Since QuickBooks Mac 2006 only supports Web Connect, if there is an issue, we will need the customer's Web Connect (.QBO) file for troubleshooting. |
