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1.	QuickBooks Windows 2008 R3 Patch Available for Manual Download
2.	QuickBooks Windows 2008 - PIN Change Issue
3.	QuickBooks Windows 2008 - New FI List Update Deployment Issue

1. QuickBooks Windows 2008 R3 Patch Available for Manual Download

R3 Patch

	The automatic update is scheduled to be available the second week of December. In the interim, the R3 patch can be manually applied.
	Note: Ensure when you go to the manual download Web site you are on the QuickBooks 2008 site. It may default to the QuickBooks 2007 Web site if you have not specified which version of QuickBooks you are using. To ensure you are on the QuickBooks 2008 site, click the Select a Different Product button and set up the site for QuickBooks 2008.

Fixes for R3

	Ability to get updated FI list (FIDIR.txt) and Blueprint file (FIBlueprint.XML).
	Online Banking now allows special characters to be used in Passwords, account number and User ID fields.
	No longer displays a "service information could not be obtained" warning when selecting a Financial Institution from the Participating Financial Institutions list and clicking the Apply button.
	Displays correct special instructions for all banks on the Financial Institutions list.
	Displays the bank logo (if applicable) correctly when going forward and back in the Online Banking setup wizard.
	No longer display duplicates of the bank's messages when using both Online Banking and Online Bill Payment.
	Account Info feature now functional for all Direct Connect FIs that support it.
	Online Banking new account setup can now be completed when there is a PIN change required.
	Additional What's New in R3

2. QuickBooks Windows 2008 - PIN Change Issue

Issue

New Online Banking account setup fails when prompted to change PIN number.

What is happening

	When setting up a new Online Banking account for a financial institution that requires a PIN change during the signup process, QuickBooks 2008 does not provide access to the page to input the new PIN number.
	Some financial institutions include a temporary PIN number with the welcome paperwork provided for new online account setup.
	During the account setup process, QuickBooks connects with the financial institution, which then sends a response back requiring a PIN number change.
	QuickBooks is not presenting the page that allows the user to change the PIN number and complete the online account setup process.

Why is this happening

	The cause of this situation has been identified and a solution will be deployed with the next product update.
	Target release timeframe is mid-December 2007.

Detailed Instructions

	One option is to complete the account activation process using QuickBooks 2005, 2006 or 2007, by creating a new company file and completing the account setup process.
	These products will present the page for changing the PIN.
	Once the account has been created and the new PIN assigned, go back to QuickBooks 2008 and complete the account setup process using the new PIN.

How to fix the problem

	Go to http://support.quickbooks.intuit.com/support/Search.aspx?kbID=1008568* and follow the instructions in the How to fix the problem section to be notified when a solution to this issue becomes available.
	* If the version year in the title list anything but 2008, click the Select a Different Product button to change to 2008. This issue only affects 2008.

3. QuickBooks Windows 2008 - New FI List Update Deployment Issue

Issue

New functionality in QuickBooks Windows (QBW) 2008 uses a FI Directory file (FIDIR) for the first time.

Between 8/29/07 when the Manufacturing Release was created and the release 3 (R3) patch which is currently expected in late December 2007, new financial institutions (FIs) or FIs adding Direct Connect for the first time will not be in the FIDIR and therefore, not supported. This means end users will not be able to use QBW 2008 version to download transactions. They can however download from your financial institution on QBW 2005 - 2007.

Workaround

	Direct Connect only FIs: There is no workaround for end users until R3 is released.
	Web Connect only FIs: New end users starting with QBW 2008 should download directly from the FI's website and export data into QuickBooks until R3 is released. They should not create their online banking account from within QBW 2008.
	Direct Connect and Web Connect FIs: New end users starting with QBW 2008 should download directly from the FI's website and export data into QuickBooks until R3 is released. They should not create their online banking account from within QBW 2008. End users can then convert from Web Connect to Direct Connect by deactivating their accounts from Online Services and then reactivating under Direct Connect.

FAQs

I just signed a contract with my service provider for Direct Connect functionality for QuickBooks. What are my options now?

	Check with your service provider to arrange for a delayed deployment.
	Intuit can still deploy your financial institution in QBW 2007 and earlier.

I just signed a contract with Intuit for Direct Connect functionality for QuickBooks. What are my options?

Contact your Sales Manager or David Carter (David_Carter@Intuit.com) for additional information.

How will this issue affect end users using QBW 2005, 2006 or 2007?

	This issue is isolated to QBW 2008.
	End users on prior versions are not affected since they do not use the FIDIR file.

How will I know that the R3 patch is available and how should I notify my end users?

There will be several mechanisms we will use to alert you when the R3 patch is available:

		End users are notified when an update is available in the product.
		We will post the information regarding the R3 patch on http://fi.intuit.com to ensure that FIs are aware of it as soon as we are.
		We will also send this notification out to all of our Branding contacts.
		We will discuss this on our monthly FI calls and publish the information in our monthly newsletter as well.




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