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If you are a Quicken or QuickBooks end-user, please visit http://www.intuit.com/support/ for assistance.
This is only to be used by Intuit financial institution partners or potential partners.
If you are reporting a customer support issue, do not use the form but rather email QuickInfo@Intuit.com. Please include the following:
Detailed description of the issue and the steps to recreate it
Product and version (i.e. QWIN 2006, QMac 2005, etc.)
OL-XXX or CC-XXX error code (if applicable)
connlog.txt and ofxlog.txt from a computer experiencing this issue; refer to How to Locate Log Files and the OFXLOG.TXT De-encryption Tool
If you are reporting a Branding Server support issue, do not use the form but rather email Branding@Intuit.com. Please include the following:
Product and version (i.e. QWIN 2006, QMac 2005, etc.)
FI name as it appears in Intuit products
Branding ID (BID)
Customer/Technical Support Branding Server Support
Quickinfo@Intuit.com Branding@Intuit.com
* All fields are required.
Name*
Financial Institution*
Technology Provider
Phone Number* - - ext.
(please enter only numbers)
Email Address*
(please enter a valid Email Address)
Subject*
Please enter your brief question or comment:*
NOTE: If you are reporting a customer support issue, follow the instructions in the third bullet point above. Please do not fill out this form since we will need attachments.
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